Long-Term Care

Complaint Hotlines for Long Term Care

Adult Home Complaint Hotline: 866-893-6772
Home Care/Hospice Hotline: 800-628-5972
Nursing Home Abuse Hotline: 888-201-4563

Table of Contents

  • Care at Home I/II Program Complaint Process - (Web)
  • Long Term Home Health Care (Lombardi) Program Complaint Process - (Web)
  • NHTD Program Complaint Process - (Web) - (PDF)
    • NHTD Participant Instructions for the Complaint Process - (Web) - (PDF)
  • Traumatic Brain Injury Program Complaint Process - (Web) - (PDF)
    • TBI Participant Instructions for the Complaint Process - (Web) - (PDF)
  • Gold STAMP Program to Reduce Pressure Ulcers - (Web)
  • Consolidated Children's Waiver - (Web)
  • Office of People With Developmental Disabilities (OPWDD) Comprehensive Waiver - (Web)
  • Children with Serious Emotional Disturbance (OMH) - (Web)
  • Long Term Home Health Care Program Reference Manual - A Guide for Local District Staff and LTHHCP Providers - (PDF)
  • DAL #: DHCBS 11-09 - Subject: Home Care Worker Wage Parity - (Web)
  • Home Care Worker Wage Parity FAQs
  • County Long-Term Care Financing Demonstration Program - Solicitation Letter - 08/19/2010 - (Web)
    • Section 2, Section 367-v. County Long-Term Care Financing Demonstration Program - (Web)
  • Funding for Enriched Social Adult Day Services Programs - (Web)
  • Long-Term Care Restructuring Advisory Council - (Web)
  • Planning Today for Tomorrow Statewide Symposium - New York State Long-Term Care Restructuring - (external link)
  • Point of Entry Request for Application - (external link)
  • Regional Informational Sessions - New York State Long-Term Care Restructuring - (Web)
  • Rightsizing Demonstration Program - Solicitation Letter - 02/05/2008 - (Web)
  • Rightsizing Demonstration Program - Additional opportunity to submit applications - 12/31/2008 - (Web)
  • 2006 Request for Information (RFI): Long-Term Care Restructuring - (Web)
  • Request for Applications: Money Follows the Person Demonstration - Identification of and Outreach to Nursing Home Residents Project - (Web)
  • Money Follows the Person Demonstration: Quality of Life Survey Evaluation, 2009-2011 - (PDF)
  • Residential Health Care Facility Bed CAPS - (Web)- (PDF)
  • NHTD Waiver Program - (Web)

TBI Services Coordinating Council Meeting Minutes

  • MRT/MLTC Home Care Next Steps - LeadingAge NY Annual Conference Presentation - (Web) - (PDF) - May 22, 2012
  • Empire State Association of Assisted Living (ESAAL) - 33rd Annual Conference Presentation - (Web) - (PDF) - May 1, 2012
  • United Hospital Fund - Improving Care for Duals: Strategic Plan - (Web) - (PDF) - July 14, 2011
  • Landscape Update from DOH - Health Facilities Association 62nd Annual Conference - (Web) - (PDF) - June 29, 2011
  • Embracing Change -- Home Care Association Annual Conference - (Web) - (PDF) - May 23, 2011
  • Empire State Association of Assisted Living (ESAAL) 32nd Annual Conferencee - (Web) - (PDF) - May 17, 2011
  • DOH/Long Term Care Perspective: 15th Annual Elder Law Forum Presentation - (Web) - (PDF) - May 6, 2010
  • Empire State Association of Assisted Living - 2010 Conference Presentation - (Web) - (PDF) - May 4, 2010
  • New York State Public Welfare Association: 2010-11 Executive Budget Summary Presentation - (Web) - (PDF) - January 27, 2010
  • New York State Association of Health Care Providers, Inc. - 2009 Presentation - (Web) - (PDF) - October 27, 2009
  • Home Care Association of New York State - 2008 Conference Presentation - (Web) - (PDF) - June 30, 2008